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MSME DIGITAL EMPOWERMENT

How Amazon Is Collaborating with the Government to Empower MSMEs and Artisans

December 21, 2025
9 min read
SetuBridge Solutions

India's MSMEs and traditional artisans have always been rich in skill but limited in market access. Many talented craftsmen produce high-quality products, yet their reach remains restricted to local markets due to lack of digital exposure, marketing support, and direct customer access.

To address this gap, the Ministry of MSME has partnered with Amazon to help artisans and small businesses sell online and reach customers across India. This collaboration is a significant step toward taking local skills to the national level.

This blog explains what this partnership is about, how it works, and what MSMEs and artisans actually gain from it.

Why This Collaboration Was Needed

India has lakhs of artisans working in handicrafts, handloom, traditional tools, woodwork, metalwork, pottery, leather, textiles, and other skilled trades. Despite high demand for handmade products, many artisans face challenges such as:

Limited Market Access

Restricted to local markets and fairs

Middlemen Dependency

Low pricing power and profits

Lack of Digital Knowledge

Unable to leverage online platforms

No Brand Visibility

Lack of structured branding support

Government's Objective: Connect these artisans directly with buyers, improve incomes, and preserve traditional skills using modern platforms.

What the Government–Amazon Partnership Is About

Under this collaboration, the MSME Ministry works with Amazon to onboard eligible artisans onto Amazon's online marketplace, especially through the Amazon Karigar program, which is designed specifically for handmade and artisan products.

Focus Area:

Artisans registered under the PM Vishwakarma Yojana, a scheme meant to support traditional workers through training, tools, credit, and market linkage.

Who Can Benefit from This Initiative

This collaboration is primarily meant for:

Handicrafts & Handloom

Traditional Tools & Woodwork

Metalwork & Pottery

Leather & Textiles

Rural & Semi-Urban Crafts

Traditional Skill-Based MSMEs

Important: Artisans who are not yet registered under PM Vishwakarma can still apply for the scheme and become eligible.

What MSMEs and Artisans Get Through This Collaboration

National Market Access

Sell products across India instead of just local markets

Visibility Through Amazon Karigar

Dedicated artisan category for easier discovery by buyers

Reduced Middlemen Dependency

Direct customer access improves pricing and margins

Digital Onboarding & Training

Complete guidance on selling online confidently

Government-Backed Trust

Builds credibility with buyers and institutions

Better Income Opportunities

Wider reach leads to improved and stable income

Digital Onboarding & Training Support

Amazon provides comprehensive guidance on:

01

Seller Account Setup

Complete guidance on creating Amazon seller account

02

Product Listing

How to create compelling product listings with photos

03

Pricing & Catalog

Learn pricing strategies and catalog management

04

Order Handling

Processing orders and managing inventory efficiently

05

Customer Service

Handling customer queries and building positive ratings

06

Logistics Options

Choose between Amazon fulfillment or self-shipping

Result: This helps first-time digital sellers operate confidently and build sustainable online businesses.

How This Helps MSMEs Beyond Artisans

Even MSMEs not directly selling handmade goods benefit indirectly:

Increased demand for packaging, raw materials, and logistics
Greater digital adoption in rural and semi-urban areas
Improved supply chains linked to artisan products
Stronger ecosystem for small manufacturers

Impact: This initiative supports overall MSME digitisation and inclusion.

What Artisans Should Prepare Before Joining

To make onboarding smoother, artisans should keep the following ready:

PM Vishwakarma registration proof
Basic KYC documents (Aadhaar, PAN)
Bank account details
Clear product photos (multiple angles)
Product descriptions and pricing
Understanding of production capacity

Preparation improves approval speed and reduces errors during onboarding.

Important Things to Understand Clearly

While the opportunity is strong, artisans and MSMEs should have realistic expectations:

  • Online selling requires consistency and quality
  • Pricing and margins must be calculated carefully
  • Product presentation matters a lot
  • Customer service and returns need attention
  • Sales grow gradually, not overnight

This is not instant success, but a structured path to sustainable growth.

Why This Is a Big Step for Indian MSMEs

This collaboration combines:

Government outreach and trust
Amazon's digital infrastructure
Training and onboarding support
Direct market access

Together, they create a powerful bridge between traditional skills and modern commerce.

For MSMEs and artisans willing to adapt, this initiative opens doors that were previously difficult to access.

Conclusion

The Amazon & Government collaboration is a meaningful step toward empowering artisans and MSMEs by giving them national visibility, digital tools, and direct access to buyers. It respects traditional skills while enabling modern growth.

For artisans registered under PM Vishwakarma, this initiative can transform how they sell, earn, and scale. For MSMEs, it signals a future where local businesses are no longer limited by geography.

Kala ab sirf local nahi rahegi.

Kala ko national pehchaan milegi.

Frequently Asked Questions

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