Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Welcome to SetuBridge Solutions
This Privacy Policy explains how SetuBridge Solutions Private Limited ("we", "us", "our") collects, uses, discloses, and protects your personal information when you use our website and services. By accessing our services, you agree to the terms outlined in this policy.
We collect various types of information to provide and improve our services:
Personal Information
- Name, email address, phone number
- Business name, GST number, PAN details
- Address and location information
- Financial information for funding applications
Usage Information
- Browser type, device information, IP address
- Pages visited, time spent on site
- Cookies and similar tracking technologies
We use the collected information for the following purposes:
Service Delivery
Process funding applications and provide consultancy services
Communication
Send updates, notifications, and respond to inquiries
Security
Protect against fraud and unauthorized access
Compliance
Meet legal and regulatory requirements
We may share your information with the following parties:
Banks & Financial Institutions
To process your loan and funding applications
Government Agencies
For scheme applications and compliance verification
Service Providers
Third-party vendors who assist in our operations
Legal Requirements
When required by law or legal proceedings
Important: We never sell your personal information to third parties for marketing purposes.
We implement industry-standard security measures to protect your information:
SSL/TLS encryption for data transmission
Secure servers with firewall protection
Regular security audits and updates
Access controls and authentication
Monitoring for suspicious activities
Data backup and recovery systems
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
You have the following rights regarding your personal information:
Access & Update
Request access to your personal data and update inaccurate information
Data Portability
Request a copy of your data in a structured, machine-readable format
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-Out
Unsubscribe from marketing communications at any time
Withdraw Consent
Withdraw consent for data processing where applicable
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand how visitors use our website
Marketing Cookies
Track visitors across websites to display relevant ads
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
We retain your information for as long as necessary to:
- Provide our services and fulfill transactions
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Maintain business records for 7 years as per Indian law
After the retention period, we securely delete or anonymize your personal information.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Age Restriction
If you are under 18, please do not use our services or provide any personal information. If we discover that we have collected information from a child under 18, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
How We Notify You
- Post the updated policy on our website
- Send email notification for significant changes
- Update the "Last Updated" date at the top
Continued use of our services after changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Data Protection Officer
SetuBridge Solutions Pvt. Ltd.
A-765, 7th Floor, Money Plant High Street,
Jagatpur Road, S.G. Highway, Gota,
Ahmedabad, Gujarat - 382470
Compliance & Standards
SetuBridge Solutions is committed to protecting your privacy in accordance with:
- Information Technology Act, 2000 (India)
- Information Technology (Reasonable Security Practices) Rules, 2011
- Digital Personal Data Protection Act, 2023 (when applicable)